Everything You Need To Know About Buying a Diamond Online.
- Why is my phone number not on the site?
- Answer: That is because I am marketing the product on behalf of the owner, and all queries about the product can be answered by the owner.
- Do you offer Help on which diamond to buy?
- Answer: I have done a lot of research on products and services in the jewelery sector, but I am by no means a expert. They have a live help service on their website and they are professionals and will be able to answer all your questions!
- How secure is the transaction?
Answer: Your privacy and security is important to the online retailer. All credit card orders are placed over a secured connection. Only authorized personnel will have access to your billing information stored on our secure server. They will never share or sell any of your information to a third party. - How can I be assured I am not getting a fake diamond?
Answer: You will have the original certificate available for you to examine and compare with the information provided on the website. They also have in-house gemologists that examine every diamond that comes in and goes out of their facility ensuring that every piece is genuine and held to the highest standards. - Is the Diamond certification recognized abroad?
Answer: Yes, GIA and AGS are very reputable laboratories of diamond grading worldwide - Is There a Shipping charge?
Answer: Free UPS ground shipping on our entire inventory for all US orders and for international orders UPs Worldwide express all items are fully insured! - Can a local jeweler do repairs on rings I purchased from the website without voiding the warranty?
- Answer: Warranty will be voided if not done by an authorized jeweler, you will need to contact the website for more details about this matter.
- Do all diamonds come with a grading report?
Answer: All of the certified diamonds are accompanied with a GIA or AGS grading report.